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I. GENERAL TERMS AND CONDITIONS OF USE

ARTICLE 1. LEGAL INFORMATION

In accordance with article 6 of the French law n° 2004-575 of June 21, 2004 for the confidence in the digital economy, it is specified in this article the identity of the various parties involved in its realization and its follow-up.

The site Avenue George V is published by :

GV GROUPE, whose head office is located at the following address: 10 avenue George V 75008, and registered with the RCS Paris 837 682 798.

Address e-mail: info@avenue-georgev.com.

The director of publication of the site is: Hugo Battoue.

The Avenue George V website is hosted by :

1&1 IONOS SARL, whose headquarters are located at the following address

7 place de la gare 57200 Sarreguenimes

Telephone number: 09 70 80 89 11

ARTICLE 2. PRESENTATION OF THE SITE

The Avenue George V website has for object :

  • The retail sale of ready-to-wear clothes
  • The retail sale of accessories
  • Retail sale of leather goods
  • The retail sale of shoes
  • The retail sale of all fashionable clothing and related products

ARTICLE 3. CONTACT

For any question or request of information concerning the site, or any report of contents or illicit activities, the user can contact the editor to the following e-mail address: info@avenue-georgev.com or to address a mail registered with acknowledgement of delivery to: GV GROUPE – 10 avenue George V 75008 Paris.

ARTICLE 4. ACCEPTANCE OF THE CONDITIONS OF USE

The access and the use of the site are subjected to the acceptance and the respect of the present General Conditions of Use.

The publisher reserves the right to modify, at any time and without prior notice, the site and services as well as the present Terms of Use, in particular to adapt to the evolution of the site by making available new functionalities or deleting or modifying existing functionalities.

The user is therefore advised to refer to the latest version of the GTU before any browsing, accessible at any time on the site. In case of disagreement with the GTU, no use of the site can be made by the user.

ARTICLE 5. ACCESS AND NAVIGATION

The editor implements the technical solutions at his disposal to allow access to the site 24 hours a day, 7 days a week. Nevertheless, it may at any time suspend, limit or interrupt access to the site or to certain pages of the site in order to proceed with updates, modifications of its content or any other action deemed necessary for the proper functioning of the site.

Connecting to and browsing the Avenue George V site implies unreserved acceptance of these Terms of Use, regardless of the technical means of access and the terminals used.

The present Terms of Use apply, as necessary, to any variation or extension of the site on existing or future social and/or community networks.

ARTICLE 6. SITE MANAGEMENT

For the good management of the site, the editor can at any time:

Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet user;
Delete any information that may disrupt the operation of the site or that may contravene national or international laws, or the rules of Netiquette;
To suspend the site in order to proceed to updates.

ARTICLE 7. SERVICES RESERVED FOR REGISTERED USERS

  1. REGISTRATION

Access to certain services, and in particular to all paid services, is conditional on the user’s registration.

Registration and access to the services of the site are reserved exclusively to capable natural persons who have filled in and validated the registration form available online on the Avenue George V site, as well as the present General Conditions of Use.

At the time of registration, the user agrees to provide accurate, sincere and up-to-date information on his/her person and his/her civil status. The user will also have to proceed to a regular verification of the data concerning him/her in order to keep it accurate.

The user must provide a valid e-mail address, on which the site will send him a confirmation of his registration to its services. An e-mail address cannot be used more than once to register for services.

Any communication made by Avenue George V and its partners is therefore deemed to have been received and read by the user. The user therefore agrees to regularly consult the messages received on this e-mail address and to answer within a reasonable time if necessary.

Only one registration to the services of the site is allowed per physical person.

The user will be given a login that will allow him/her to access a space reserved for him/her (hereinafter “Personal Space”), in addition to entering his/her password.

The login is definitive, but the password can be changed online by the user in his personal space. The password is personal and confidential, and the user agrees not to communicate it to third parties.

Avenue George V reserves the right to refuse a request for registration to the services in case of non-compliance by the user with the provisions of the present General Conditions of Use.

  1. DEREGISTRATION

The regularly registered user may at any time request to unsubscribe by going to the dedicated page in his or her Personal Space. Any deregistration from the site will be effective after the user has completed the form provided for this purpose, within the following period: 2 years maximum.

  1. DELETION OF THE PERSONAL SPACE AT THE INITIATIVE OF THE SITE EDITOR

It is brought to the user’s attention that the publisher reserves the right to delete the personal space of any user who contravenes the present conditions of use and sale, and more particularly in the following cases

If the user makes an illicit use of the site;
If the user, when creating his personal space, voluntarily transmits erroneous information to the site;
If the user has not been active on his personal space for at least one year.
In the event that the editor decides to delete the user’s personal space for one of these reasons, this will not constitute a damage for the user whose account has been deleted.

This deletion does not constitute a waiver of any legal action that the publisher may take against the user who has violated these rules.

ARTICLE 8. RESPONSIBILITIES

The editor is only responsible for the content that he himself has published.

The editor is not responsible:

In case of problems or technical failures, computer or compatibility of the site with a hardware or software whatever it is;
Direct or indirect, material or immaterial, foreseeable or unforeseeable damage resulting from the use or the difficulties of use of the site or its services;
Intrinsic characteristics of the Internet, in particular those relating to the lack of reliability and the lack of security of the information circulating on it;
Illicit content or activities using its site, without its having been duly informed of them in the sense of Law n° 2004-575 of June 21, 2004 for confidence in the digital economy and Law n°2004-801 of August 6, 2004 relating to the protection of individuals with regard to the processing of personal data.
Moreover, the site cannot guarantee the accuracy, completeness and timeliness of the information provided.

The user is responsible :

The protection of his equipment and data;
The use of the site or its services;
If he does not respect the letter or the spirit of the present GTU.

ARTICLE 9. HYPERTEXT LINKS

The site may contain hypertext links pointing to other Internet sites over which Avenue George V has no control. In spite of the preliminary and regular checks carried out by the publisher, the latter declines any responsibility as for the contents that it is possible to find on these sites.

The publisher authorizes the setting up of hypertext links to any page or document of its site, provided that the setting up of these links is not carried out for commercial or advertising purposes.

In addition, the prior information of the publisher of the site is necessary before any hypertext link is set up.

Are excluded from this authorization the sites diffusing information of an illicit, violent, polemical, pornographic, xenophobic nature or which can harm the sensitivity of the majority of people.

Finally, Avenue George V reserves the right to delete at any time a hypertext link pointing to its site, if the site considers it not in conformity with its editorial policy.

ARTICLE 10. CONFIDENTIALITY

  1. DATA COLLECTED AND PROCESSED, AND METHOD OF DATA COLLECTION

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data from users of the site respect the following principles:

Lawfulness, fairness and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his/her data is being collected and for what purpose it is being collected;
Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these terms and conditions of use;

Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
Conservation of data reduced in time: the data are kept for a limited period of time, of which the user is informed. If the duration of conservation cannot be communicated to the user;
Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

The user has expressly consented to the processing ;
The processing is necessary for the proper performance of a contract;
The processing is required by law;
The processing is necessary to protect the vital interests of the data subject or another natural person;
Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
The personal data collected on the site Avenue George V are the following:

  • First name
  • Last name
  • Email address
  • Phone number
  • Mailing address
  • Billing Address
  • Bank details (100% managed and secured by Stripe)
  • Free comments
  • Browsing history
  • Subscription preference for alerts and newsletter

This data is collected when the user performs any of the following operations on the site:

  • When a user creates an account
  • When a user subscribes to the newsletter
  • When a user orders on the site as a guest
  • When a user orders on the site as a customer
  • When a user submits a request via a contact form

Furthermore, when a product is purchased on the site, the user is informed that the seller will keep in its computer systems a proof of the transaction including the order form and the invoice.

The person in charge of the treatment will keep in its computer systems of the site and in reasonable conditions of safety the whole of the collected data for a duration of : 2 years, unless the user requests its deletion before the expiration of this period.

When personal data is recorded, the user is informed of the duration for which his data will be kept, and when this duration cannot be specified, the site editor informs him of the criteria used to determine it.

The collection and processing of data is carried out for the following purposes:

The above-mentioned personal data are necessary for the management of orders, the sending of newsletters or for customer follow-up.
The browsing history is used to send marketing alerts containing commercial offers to the customer specific to the avenue-georgev.com site, depending on certain events (abandoned shopping carts for example).
IP tracking is also used to establish anonymous quantitative statistics on general site traffic.
Finally, avenue-georgev.com does not share, give or sell any of its customers’ or users’ data.

Data may be transmitted to the following third parties:

  • The editor of the site for the management, maintenance or updating of it
  • The host, owner of the servers rented to the editor
  1. DATA HOSTING

As mentioned above, the Avenue George V website is hosted by : 1&1 IONOS SARL, whose headquarters are located at the following address

7 place de la gare 57200 Sarreguenimes

The host can be contacted at the following phone number: 09 70 80 89 11

The data collected and processed by the site are transferred to the following country (ies): Germany.

  1. THE DATA CONTROLLER

The person in charge of processing personal data is: Hugo Battoue. He can be contacted in the following way:

Contact form of the site: https://avenue-georgev.com/contactez-nous/

  1. THE DATA PROTECTION OFFICER

The following person has been appointed as Data Protection Officer: Hugo Battoue.

The Data Protection Officer can be reached as follows:

Contact form of the website: https://avenue-georgev.com/contactez-nous/

  1. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 years or older may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.

  1. USER’S RIGHTS AND PROCEDURES FOR IMPLEMENTING USER’S RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the following rights.

In order for the data controller to comply with the user’s request, the user is obliged to provide the data controller with the following information: first and last name, e-mail address and, if relevant, account number or personal or subscriber number.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

a. Right of access, rectification and right to be forgotten

The user may access, update, modify or request the deletion of data concerning him/her, in accordance with the following procedure:

The user must fill in the contact form on the site: https://avenue-georgev.com/contactez-nous/ specifying the subject of his request and the email address linked to his account.

If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

Send an email to: info@avenue-georgev.com with the subject line DELETION OF ACCOUNT and the body of the text the email address of his account.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the following procedure:

The user must fill in the contact form of the site: https://avenue-georgev.com/contactez-nous/ specifying the subject of his request and the email address linked to his account.

c. Right to limit and oppose the processing of data

Finally, the user has the right to ask for the limitation or to oppose the processing of his data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.

d. Right to determine the fate of data after death

The user is reminded that he/she can organize what should be the fate of his/her collected and processed data if he/she dies, in accordance with the law n°2016-1321 of October 7, 2016.

e. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to challenge this decision, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

  1. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user’s knowledge and to respect the purposes for which the data was collected.

The site has an SSL certificate to ensure that the information and data transfer through the site are secure.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for him.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means.

ARTICLE 11. COOKIES

  1. CONSENT OF THE USER TO THE USE OF “COOKIES” FILES BY THE SITE

The site may use “cookies” techniques to process statistics and information on traffic, to facilitate navigation and to improve the service for the user’s convenience. For the use of “cookies” files involving the storage and analysis of personal data, the user’s consent is necessarily requested.

This consent of the user is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will again request the user’s authorization to save “cookies” files on his hard disk.

  1. OPPOSITION OF THE USER TO THE USE OF “COOKIES” FILES BY THE SITE

The user is informed that he/she can oppose the recording of these “cookies” by configuring his/her browser software.

In the case where the user decides to deactivate the “cookies” files, he will be able to continue his navigation on the site. However, any malfunction of the site caused by this manipulation could not be considered as being due to the site editor.

  1. DESCRIPTION OF THE “COOKIES” FILES USED BY THE SITE

The site editor draws the user’s attention to the fact that the following cookies are used during navigation:

  • Cookie : WordPress (https://fr.wordpress.com/) and its plugins (especially Gravity Form (https://www.gravityforms.com/) for user management (account creation, submission, contact form,…)
  • Cookies : WooCommerce (https://woocommerce.com/) for the proper functioning of e-commerce (order tunnel, order management, order history, customer account,…)
  • Cookies: Mailchimp (https://mailchimp.com/) for marketing communication (newsletter subscriber management, abandoned cart notification,…).

ARTICLE 12. INTELLECTUAL PROPERTY

The structuring of the site but also the texts, graphics, images, photographs, sounds, videos and computer applications which compose it are the property of the editor and are protected as such by the laws in force under the intellectual property.

Any representation, reproduction, adaptation or partial or total exploitation of the contents, trademarks and services offered by the site, by any process whatsoever, without the prior, express and written authorization of the publisher, is strictly prohibited and would be likely to constitute an infringement within the meaning of articles L. 335-2 and following of the Intellectual Property Code. And this, with the exception of the elements expressly designated as free of rights on the site.

Access to the site does not constitute recognition of a right and, in general, does not confer any intellectual property right relating to an element of the site, which remain the exclusive property of the editor.

It is forbidden to the user to introduce data on the site which would modify or which would be likely to modify the contents or the appearance.

ARTICLE 13. APPLICABLE LAW AND COMPETENT JURISDICTION

The present General Conditions of Use are governed by French law. In case of dispute and in the absence of amicable agreement, the dispute will be brought before the French courts in accordance with the rules of jurisdiction in force.

The Avenue George V website wishes you an excellent navigation!

II. GENERAL CONDITIONS OF SALE

PREAMBLE

The site is published by the salesman, GV GROUPE, whose registered office is located at the following address: 10 avenue George V 75008 Paris, and registered with the RCS Paris 837 682 798.

Individual number of identification intracommunity of the salesman: In progress

The following provisions are intended to define the general conditions of sale on the Avenue George V website

The present general terms and conditions of sale (hereafter “GTC”) define the contractual rights and obligations of the seller and his customer within the framework of a remote and electronic sale of goods and products.

The GTC shall exclusively govern the relationship between the seller and the customer.

The GTC express the entirety of the obligations of the parties. The customer is deemed to accept them without reservation, failing which his order will not be validated.

In case of doubt about any of the terms and conditions of sale, the practices in force in the sector of distance selling by companies whose registered office is in France and the Consumer Code shall apply.

The seller reserves the right to modify the GTC from time to time. The modifications will be applicable as of their setting on line.

ARTICLE 1. CATALOG OR ONLINE STORE

Through the site, the seller provides the customer with a catalog or an online store accurately presenting the products sold, without the photographs having a contractual value.

The products are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the responsibility of the salesman could not be committed of this fact.

The products are offered within the limits of available stocks.

The prices and taxes related to the sale of products are specified in the catalog or the online store.

ARTICLE 2. PRICES

The seller reserves the right to modify its prices at any time by publishing them online.

Only the prices in force at the time of the order will apply, subject to availability of the products at this date.

The prices are indicated in euros (excluding taxes and all taxes included) and do not take into account the delivery costs, which are invoiced in supplement. The delivery costs are indicated before the validation of the order by the customer.

ARTICLE 6. PROOF OF THE TRANSACTION

The communications, orders and payments made between the customer and the seller can be proven thanks to the computerized registers, kept in the computer systems of the seller in reasonable security conditions. The purchase orders and invoices are archived on a reliable and durable support considered, in particular, as a means of proof.

ARTICLE 7. METHOD OF PAYMENT

All the payment methods available to the customer are listed on the seller’s website. The customer guarantees to the salesman that he has the authorizations possibly necessary to use the method of payment chosen by him, at the time of the placing of order.

ARTICLE 8. DELIVERY

The delivery is made only after confirmation of the payment by the banking organization of the salesman.

The products are delivered to the address indicated by the customer on the form on line being worth order form, the customer having to take care of its exactitude.

Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the customer’s expense.

Except in case of force majeure, the delivery intervenes, according to the mode chosen by the customer, within the following times:

Usually 6-10 days

  1. DELAY OF DELIVERY AND DENUNCIATION

In the event of a delay in delivery, the seller will inform the customer, who may withdraw from the contract and request a refund within 14 days of such withdrawal.

The total reimbursement of the product and the delivery costs, or reshipment if necessary, is then made.

This denunciation of the contract must be addressed according to the following methods:

info@avenue-georgev.com

Any denunciation not carried out in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the customer.

  1. VERIFICATION OF THE ORDER

If at the time of delivery, the original packaging is damaged, torn, opened, the customer must then check the condition of the products. If they were damaged, the purchaser must refuse the parcel and note a reserve on the delivery order.

The customer must indicate on the delivery form, and in handwritten form, any anomaly concerning the delivery.

The verification of the products is considered to have been carried out as soon as the customer, or a person authorized by him, has signed the delivery note.

The customer will have, if necessary, to inform the salesman of its reserves according to the following methods:

info@avenue-georgev.com

Any reserve not carried out in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the customer.

Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and will communicate it by e-mail to the customer.

  1. DELIVERY ERROR

In case of error of delivery and/or non-conformity of the products compared to the indications appearing on the purchase order, the customer formulates his complaint near the salesman the same day of the delivery or at the latest the first working day following the delivery.

The complaint could be made according to the following methods:

info@avenue-georgev.com

Any complaint not made in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the customer.

  1. RETURN OF ORDER

The product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging, according to the following procedures:

Unworn and unwashed product returned within 14 days maximum (postmarked) to the following address
Avenue George V
59/63, Avenue Victor Hugo
93300 Aubervilliers

Any complaint or return not carried out in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the customer.

Any product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging. The expenses of return are the responsibility of the customer.

ARTICLE 9. GUARANTEES OF THE PRODUCTS

The seller guarantees the conformity of the products to the contract.

The customer can formulate a request under the legal guarantee of conformity, in accordance with the provisions of articles L. 211-4 of the Code of consumption, or under the guarantee of the defects of articles 1641 and following of the Civil code.

It is indicated to the customer that the salesman is not the producer of the totality of the products presented within the meaning of the Law n° 98-389 of May 19, 1998 relating to the responsibility because of the defective products.

  1. GUARANTEE OF CONFORMITY

The customer has a period of 2 years from the delivery of the product to implement the legal guarantee of conformity.

As such, he may choose between repair or replacement of the good, under the conditions provided for in Article L. 211-9 of the Consumer Code.

The customer is not required to prove the existence of a defect in conformity, within 6 months (24 months as of March 18, 2016, except for used goods) following the date of delivery of the product.

  1. WARRANTY OF DEFECTS

The customer, if it implements the guarantee of defects provided for in Articles 1641 and following of the Civil Code, may choose between the resolution of the sale or a reduction of the price, and this in accordance with Article 1644 of the Civil Code.

ARTICLE 10. UNAVAILABILITY OF PRODUCTS AND REFUND

In case of unavailability of an ordered product, the customer will be informed by e-mail.

The customer will have the possibility of cancelling his order and will thus have the choice between the refunding of the sums by him paid in the 30 days at the latest of their payment, or with the exchange of the product.

ARTICLE 11. RIGHT OF RETRACTION

The customer can make use of his right of retraction and return of the product within 14 working days following the delivery.

The customer will make his right of retractation by contacting the customer service:

info@avenue-georgev.com

After having communicated his decision to retract, the customer has 14 days to return or restitute the goods.

Any retraction or return not carried out in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the customer.

The customer will be able to ask for the exchange or the refunding of the returned product, without penalty, except for the expenses of return which remain with its load. Nevertheless, in case of exchange, delivery costs may be charged again to the customer.

The return or exchange of the product can only be accepted for products as a whole, intact and in their original condition, in particular with complete packaging, intact and in saleable condition.

Some products, because of their intrinsic quality, will not be subject to the right of withdrawal and will not be refunded, including but not limited to products covered by Article L. 121-21-8 of the Consumer Code, namely

any custom-made product;
any product that cannot by nature be reshipped;
any perishable product;
any video product;
any product of press…
The seller shall reimburse the customer for the totality of the sums paid, including delivery costs, within 14 days of the recovery of the goods or the transmission of a proof of shipment of these goods.

ARTICLE 12. FORCE MAJEURE

The parties will be exonerated from their obligations, in the event that a circumstance constituting a case of force majeure as defined by Article 1218 of the Civil Code, would prevent their execution. The obligations of the parties shall be suspended.

The party invoking such a circumstance shall notify the other party immediately upon its occurrence and disappearance.

Are considered as cases of force majeure all facts or circumstances irresistible and unforeseeable, unavoidable and which could not be prevented by the latter, despite all reasonably possible efforts, defined as such by French jurisprudence and in particular, the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, and the stoppage of telecommunications networks.

If the case of force majeure lasts longer than three months, the present general conditions may be terminated by the injured party.

ARTICLE 13. PARTIAL NULLITY

If one or more stipulations of the present general conditions of sale were to be declared null and void by application of the law, of a regulation or of a final decision of a French jurisdiction, the other stipulations will keep all their force and their range.

ARTICLE 14. APPLICABLE LAW AND COMPETENT JURISDICTION

The seller is installed in France in a stable and durable way to effectively carry out its activity, whatever the location of its head office, in the case of a legal entity.

Therefore, the present GTC are subject to the application of French law, excluding the provisions of the Vienna Convention.

In the event of a dispute or claim, the customer shall first contact the seller to obtain an amicable solution.

In the absence of an amicable agreement, the customer, if he contracts as a consumer, may bring proceedings before the court of his choice and if he contracts as a professional, may bring proceedings before the court of the place of the seller’s registered office.

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